Telecom Expense Management (TEM) is a challenge for many companies. According to industry analysts, 7 to 12 percent of telecom charges are in error. The challenge is growing as communication services move to the cloud and more of a firm’s spend revolves around recurring monthly charges. Enterprise cloud clients are reliving the sticker shock syndrome that plagues mobility invoicing. With the growth of cloud services and the Internet of Things (IoT), Telecom Expense Management is evolving to Technology Expense Management and IT Asset Management.
A typical business processes thousands of communications invoices every year and each invoice includes hundreds of line items. Comprehensive management of enterprise communications and technology spend is largely an inefficient and time-consuming task. Consequently, many companies blindly pay even when errors are being made. Not anymore.
Avotus ICM EM is a complete solution that focuses on your telecom and technology “spend.” Invoices are received, loaded, processed, analyzed, audited and monitored for compliance with contracts and asset accuracy. Moreover, the Avotus ITAM Robot builds and reconciles your Telecom and IT inventory against your invoicing for true Intelligent Communications Management. The ITAM Robot then sends that data to the Avotus Cloud Services Platform. Online Analytical Processes (OLAP) are utilized to create a true Configuration Management Database (CMDB) of all your IT and Telecom assets.
The ITAM Robot platform runs continuously, providing CIOs with accurate visibility into their networks and investments in technology, real time. The Avotus ITAM Robot takes TEM from Telecom Expense Management to the next level of Technology Expense Management and IT Asset Management in a powerful way.
Technology Expense Management is now the best way to describe the solutions that Avotus can provide to enhance visibility, capture Big Data on spend and save clients money.