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While the use of mobile and wireless devices have quickly evolved into the third leg of an enterprise’s communications environment—alongside voice and data networks— most enterprises are unable to effectively manage their mobile and wireless communications. The decentralization of mobile device purchases, combined with the extensive use of mobile and wireless devices by today’s workforce, makes taking control over communications management more challenging. Not only do enterprises need to establish corporate policies and determine the appropriate course of action, but they would also need to consolidate information from existing users, usage patterns, plans, and devices. For years, many companies have chosen to simply ignore the problem; however, as today the use and costs of mobile and wireless devices are increasing and enterprises are becoming more dependent on their mobile data infrastructures, now would be a good time to start taking charge of issues such as:
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Lack of wireless industry knowledge and expertise |
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Employee resistance to regulation of previously unfettered choices |
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Lack of visibility into wireless device inventory and usage |
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Disagreement over who should own wireless spend within the company |
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Security concerns (particularly around wireless email and other corporate applications) |
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Expiration of current wireless contract(s) |
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Pressure to comply with new regulations (e.g. Sarbanes-Oxley) |
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Potential corporate liability from misuse (driving accidents, clicking photographs with mobile phone cameras, etc.) |
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Carriers continue to market their products and services for the enterprise market as they would for teenage consumers. This is plainly evident when you look at the devices and functionality offered by the carriers— pictures, music, games, text messages, and so on. Consumers inherently look for different qualities than do enterprises.
Consumers tend to opt for: |
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The latest gadget |
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A plan that reduces costs at home |
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A device that entertains more and takes up less room |
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A plan that meets personal communications patterns |
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Avotus Wireless accounting enables effective management of a company’s wireless usage and costs on an ongoing basis. With this solution, the company will be able to track individual wireless expenses at the employee, departmental, and company levels. The Avotus Wireless accounting solution has features to support the unique problems faced in a wireless environment.
| Wireless accounting enables enterprises to: |
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Provide employees and their managers with visibility into individual and departmental wireless expenditure |
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Identify devices with no or limited usage for potential decommission |
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Allocate wireless costs for budgetary purposes and external billing |
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Improve plan choices |
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Detect and prevent fraud, abuse, and misuse |
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Possess the detailed information necessary for negotiating with wireless clients |
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