Mississauga, Ontario – May 22, 2019 — Avotus Corporation, a leading provider of communications management solutions, today announced that its Enhanced Usage Reporting (EUR) 9.1 software is compliant with key Avaya IX Workplace Calling solutions from Avaya (NYSE: AVYA), a global leader in solutions that enhance and simplify communications and collaboration.
Avotus EUR‘s tracking and exception reporting across unified communications (UC) features can help detect misuse, maintain security and adhere to corporate guidelines and regulatory compliance requirements. This allows communication managers to gain greater visibility into the full suite of UC features, including voice and instant messaging, with one unified tracking and reporting platform.
The Avotus EUR 9.1 application is now compliance-tested by Avaya for compatibility with Avaya IX Workplace components Avaya Aura® Communication Manager 8.0, Avaya Aura Session Manager 8.0, and Avaya Aura Presence Services 8.0.
Jayraj Chheda, Avotus CEO, stated, “Compliance with the Avaya IX Workplace Calling solution means our customers can feel confident that our EUR software will successfully interoperate with existing Avaya communications infrastructure. The newest release of our EUR software helps provide customers with visibility into communications activities that encompass voice, video, instant messaging and conferencing, as well as compliance reporting that includes instant messaging keyword searches and automated reports in a variety of formats.”
Avotus Corporation is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
As a Technology Partner, Avotus is eligible to submit products to Avaya for compliance testing, where a team of DevConnect engineers develops a comprehensive test plan for each application to verify its Avaya compatibility. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—helping speed deployment of new applications and reduce both network complexity and implementation costs.
“Technology Partners such as Avotus are helping customers maximize the returns on their communications spend,” said Eric Rossman, Avaya vice president, Partners, Developers and Alliances. “Offering Instant Messaging logging through the Avotus EUR solution helps provide businesses with a more robust view of their communications activities, including messaging capabilities supported by Avaya IX Workplace Calling component Avaya Aura Presence Services.”
Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. For more information, please visit www.avaya.com.
With more than 30 years of industry experience, Avotus is the award-winning provider of Intelligent Communications Management (ICM) solutions. ICM solutions enable users to optimize, manage and protect against misuse and abuse of their critical investments in telecom and technology. Avotus’ ICM lifecycle can be deployed in a manner that allows each engagement to self-fund the next, while putting cash on the client’s bottom line at each step. ICM solutions include: Enhanced Usage Reporting (EUR) for Unified Communications, Telecom Expense Management (TEM), Intelli-Sourcing and Wireless Management. Avotus and its partners serve more than 1,000 clients in North America and around the world, many of which are industry-leading Fortune 5000 companies. ICM is Avotus' Intelligent approach to managing wireline and wireless assets, and a safeguard for your next-generation communications solutions.
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