With the sudden need for many employees to Work-From-Home many organizations have rapidly deployed UC&C platforms such as Microsoft Teams. However this now presents concerns about business continuity and the ability to view activity from the home workers. ReflectR is ideal in this situation delivering details on:
ReflectR is used by organizations around the world to ensure their UC&C platform and associated elements are being used as efficiently as possible. It can assist in driving user adoption, maintaining the highest levels of call quality, increasing employee productivity, reducing costs and increasing efficiencies within your UC&C environment such from headsets to SIP trunks to DID ranges all with a single modular application. Quick and easy access to relevant data is achieved through search based reporting, dashboards, trend monitors and on screen data dissection.
Take a look at our different solutions below.