Continuity is essential for Government organizations which must be accessible and lines of communication open regardless of any changes in working arrangements. UC&C is playing a major role in delivering the infrastructure to achieve this but visibility is required to ensure that service levels and collaboration is being achieved. ReflectR will assist Government organizations by reporting and analyzing:
ReflectR is used by organizations around the world to ensure their UC&C platform and associated elements are being used as efficiently as possible. It can assist in driving user adoption, maintaining the highest levels of call quality, increasing employee productivity, reducing costs and increasing efficiencies within your UC&C environment such from headsets to SIP trunks to DID ranges all with a single modular application. Quick and easy access to relevant data is achieved through search based reporting, dashboards, trend monitors and on screen data dissection.
Take a look at our different solutions below.