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UC&C Reporting, Analytics & Management

The most comprehensive solution for all the leading UC&C platforms
Analytics Reporting
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How is ReflectR helping the Healthcare sector?

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HEALTHCARE

Many healthcare institutions are rapidly changing the way they are working with the introduction of remote consultations using UC&C to deliver a more efficient and safer way of working. Communication between healthcare professionals uses technology to efficiently collaborate which requires the highest levels of UC&C delivery. This can all be monitored by ReflectR which delivers details on:


  • User adoption of UC&C
  • Call handling times
  • Volumes of conferences and attendees
  • Home worker productivity stats
  • Capacity planning of SIP trunks
  • DID allocation and management
  • Use of approved headsets
  • Voice recording for dispute resolution and training

Reporting, Analytics and Management Solutions for Unified Communications and Collaboration (UC&C)

ReflectR is used by organizations around the world to ensure their UC&C platform and associated elements are being used as efficiently as possible. It can assist in driving user adoption, maintaining the highest levels of call quality, increasing employee productivity, reducing costs and increasing efficiencies within your UC&C environment such from headsets to SIP trunks to DID ranges all with a single modular application. Quick and easy access to relevant data is achieved through search based reporting, dashboards, trend monitors and on screen data dissection.


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Our Solutions

Take a look at our different solutions below.

Feature rich solutions

ReflectR
  • Modular application
  • Centralised solution
  • Automated AD synch
  • Report scheduling
  • Report assistant
  • Simple searching
ReflectR
  • Role-based access policies
  • System alerts
  • Quick and simple installation
  • Multi-tenancy
  • Scales from SME to Enterprise
  • Multiple data sources 
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Quick and easy installation.

Our solutions are typically delivered from the cloud so you will always be on the latest version. The installation is so simple we can have you up and running in hours, not days, weeks or months.