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Microsoft Unified Communications and Collaboration

Quick and easy access to Microsoft Teams collaboration
use across an organization
Analytics Reporting
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Skype for Business

Avotus Solutions for Microsoft Unified Communications
and Collaboration (UC&C)

The ReflectR suite of solutions allows for management and monitoring of multiple elements of a Microsoft Unified Communications environment from a single application. The comprehensive reporting allows for in depth analysis of call quality, user adoption, employee productivity, auto attendant and queue performance, call costing, SIP trunk utilization, headset and device management and inventory, DID range management, room system usage and more. The simple-to-use voice recording is typically used for training and monitoring purposes and dispute resolution.

ReflectR

Reporting and analytics for Teams and Skype for Business giving quick and easy access to relevant information through search based reporting and user defined dashboards and automated reports.

Reflect MT

Analyze the performance and usage of the Teams within your organization. Visibility of user and individual Teams activity ensures the technology has been successfully adopted and the associated business benefits are being realized.

Reflect RT

User defined live calls wallboards and presence reporting specifically for Skype for Business Response Groups. Used to drive performance and productivity gains for agents and the associated RGs.

Reflect VR

Cost effective and simple to use Voice recording for Teams and Skype for business. Typically used for training and monitoring purposes and dispute resolution.

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