ReflectR DM is an additional module to ReflectR providing inventory details, management and quality reporting of Jabra and Poly headsets. It allows you to realise productivity gains whilst driving the user adoption of devices. The integration with ReflectR allows end-to-end visibility of both headset and UC&C call quality with support for Skype for Business, Amazon Chime and Connect and Cisco.
Find out how ReflectR DM can help you save money,
increase productivity and grow customer satisfaction
ReflectR DM displays quality information from both the headset and the UC&C platform giving a unique insight into the quality of service. This is essential to ensure customer satisfaction, both internally and externally.
Use the bulk function of ReflectR DM to speed up the tasks of updating device firmware and basic device settings whilst reducing the risk of human error.
Ensure the highest levels of call quality and highlight the use of None Approved Devices (NADs) to ensure that your UC&C strategies have been adopted and use of approved devices is at the required level.
Quickly view the allocation of headsets and devices across the organization including firmware versions and usage stats associated with a user’s device.