DRIVE USER ADOPTION
IMPROVE CALL QUALITY
BETTER CAPACITY PLANNING
INCREASE EMPLOYEE PRODUCTIVITY
VISIBILITY OF ROI IN UC&C
HIGHER CUSTOMER SATISFACTION
ReflectR suite of software consists of six modules addressing management, reporting, recording, analytics and monitoring of the most popular UC&C environments and associated elements. Solutions such as MS Teams, Skype for Business, Cisco CUCM and Jabber, Amazon Chime and Connect are transforming the modern workplace enabling remote working and more efficient ways of collaborating. With the complexities of these platforms comes the requirement for access to clear, concise information which is delivered by ReflectR and its associated modules. Multiple UC&C platforms and associated elements can be monitored and managed with a single pane of glass view reducing the need for an array of different software solutions.
ReflectR is the most comprehensive solution for all the leading UC&C platforms. It is a simple to use reporting and integrated analytics solution for Unified Communication platforms and other data sources, allowing for quick and easy access to relevant data. It delivers valuable business and technical insights into trends of user adoption, call quality, employee productivity, call costs and much more. The information is accessed through its reports, daily dashboards and trend monitors. Other elements such as SBC’s, headsets, SIP trunks and DID ranges can also be monitored ensuring the highest levels of service are being maintained.
Take a more detailed look at our different solutions below. Click on the icons to find out more.